Privacy Policy

This Privacy Policy describes how Visit Museum Egypt ("we," "us," or "our") collects, uses, stores, and protects personal information when you visit rccgthelighthouse.com (the "Site") or interact with our services. We are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (GDPR), the UK GDPR, and other applicable data protection laws.

1. Data Controller

The data controller responsible for your personal information is Visit Museum Egypt, located at 36P8+GXC, Mohammed Al Embabi, El-Tahrir City, Imbaba, Giza Governorate 3854621, Egypt. For privacy-related enquiries, contact us at support@rccgthelighthouse.com or by phone at +20 100 727 3768.

2. Information We Collect

We may collect the following categories of personal data: (a) Identity and contact data — name and email address when you choose to email us after using our contact form (the form itself prepares a message in your email app and does not transmit data to our servers unless you send the email); (b) Technical data — IP address, browser type, operating system, device identifiers, and referring URLs that may be collected automatically by third-party services such as fonts or image hosts; (c) Usage data — pages visited and interactions with our Online Planner tool, which runs in your browser and does not create a user account or store preferences on our servers; (d) Communication data — the content of emails or phone messages you send us and our replies.

We do not intentionally collect special categories of personal data (such as health information, religious beliefs, or biometric data). We do not knowingly collect data from individuals under the age of sixteen. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

3. Legal Basis for Processing

Under GDPR, we process your personal data on the following legal bases: (a) Consent — when you choose to email us or opt in to future communications; (b) Legitimate interests — to operate and improve the Site, respond to enquiries, prevent fraud, and ensure security, provided these interests are not overridden by your rights; (c) Legal obligation — when processing is required to comply with applicable laws or respond to lawful requests from public authorities.

4. How We Use Your Information

We use collected data to: respond to your enquiries and provide editorial assistance; improve Site content, navigation, and the Online Planner; analyze aggregated traffic patterns to understand visitor needs; display relevant advertising through third-party ad networks; detect and prevent security incidents; and comply with legal obligations. We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

Our Site is largely static. We do not currently operate a first-party analytics or advertising cookie system. Third-party services loaded on the Site — such as Google Fonts, Font Awesome, Tailwind CDN, and image hosts — may set their own cookies or collect technical data according to their privacy policies. If we add analytics or advertising tools in the future, this section will be updated and any non-essential tracking will be disclosed. For full details, see our Cookie Policy.

6. Third-Party Services

We use third-party services that may process your data, including: Google Fonts and Font Awesome for typography and icons; advertising platforms such as Google Ads, where applicable; analytics providers for traffic measurement; and content delivery networks for image hosting. These providers operate under their own privacy policies. We select partners who maintain adequate data protection standards but are not responsible for their independent practices.

7. Data Retention

Email correspondence you initiate with us is retained only as long as needed to respond and maintain a reasonable business record. The contact form does not store submissions on our servers. If we use analytics or advertising tools in the future, aggregated usage data may be retained according to each provider's standard retention period. When retention periods expire, data is securely deleted or anonymized where applicable.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include HTTPS encryption, access controls, and regular security reviews. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security but strive to protect your information using industry-standard practices.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including Egypt and the United States, where data protection laws may differ. When transferring data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.

10. Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights: (a) Access — request a copy of personal data we hold about you; (b) Rectification — request correction of inaccurate data; (c) Erasure — request deletion of your data ("right to be forgotten"); (d) Restriction — request limitation of processing in certain circumstances; (e) Portability — receive your data in a structured, machine-readable format; (f) Objection — object to processing based on legitimate interests or for direct marketing; (g) Withdraw consent — where processing is based on consent, withdraw at any time without affecting prior lawful processing. To exercise these rights, contact support@rccgthelighthouse.com. We will respond within thirty days. You also have the right to lodge a complaint with your local data protection authority.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be indicated by updating the "Last revised" date at the top of this page. We encourage you to review this policy regularly. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact

For questions about this Privacy Policy or our data practices, contact: Visit Museum Egypt, 36P8+GXC, Mohammed Al Embabi, El-Tahrir City, Imbaba, Giza Governorate 3854621, Egypt. Email: support@rccgthelighthouse.com. Phone: +20 100 727 3768.